Shipping policy

We're committed to providing convenient and reliable shipping options for our customers. Considering your warehouse or retail location, the quantity of your order, and your delivery timeframe, we'll work closely with you to find the best shipping solution. 

 

Shipping methods and timeframes

We offer shipping within the United States using reputable carriers.The estimated delivery time for standard shipping from domestic warehouses (forwarding warehouses or designated port warehouses) is 3-7 working days, depending on the destination.Expedited shipping options are available for an additional fee.

 

Order processing

Orders are typically processed within 1-2 business days. Please note that large volume orders may require additional processing time due to their size and complexity.

Shipping rates

Shipping rates are calculated based on the volume and destination of the order. The shipping cost will be displayed during the checkout process. For large volume orders, such as truckload, special shipping arrangements may be required. Our team will work closely with you to determine the most cost-effective and efficient freight shipping method.

Tracking information

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

 

Large volume orders

For large volume orders, we understand the importance of timely delivery. Our dedicated team will coordinate closely with you to ensure smooth processing and shipping. We may use trusted freight services or specialized carriers to handle these orders efficiently. Please contact us for more information and to discuss specific requirements.

 

International shipping

We also offer international shipping to select countries. Shipping rates for international orders will be calculated at checkout based on the destination and total weight of your order.

Here are the estimated shipping times for international orders:

  • Standard International Shipping: 20-40 business days(by sea)
  • Expedited International Shipping: 10-20 business days( by truck)
  • Priority International Shipping: 5-7 business days( by air)

The specific transportation time depends on the country and the transportation method (by air/ by sea/ by track/ by train), please contact us.

Please note that international customers are responsible for any customs duties, taxes, or fees that may be imposed by their country's customs department.

Shipping terms

Please contact us and our professional shipping team will help you provide the shipping terms and shipping methods that best suit you. We will choose it for you based on whether you have customs clearance capabilities in your own country, the quantity of goods ordered, etc.

  • DDP-You need to use our freight forwarder, door-to-door and double customs clearance.
  • FOB-Need to use your own freight forwarder and have your own customs clearance team in your own country.
  • EXW-We bear the cost from the warehouse or factory to the Chinese freight forwarder warehouse or designated warehouse, using standard shipping time, 3-7 days, depending on the destination city.

Shipping restrictions

Certain items may be subject to shipping restrictions or regulations due to their nature or destination. It is the responsibility of the customer to ensure compliance with any applicable laws or regulations regarding the shipment of specific products.